Member Benefits

Welcome to iCan MedChoice

Congratulations on joining the Medchoice community! By becoming a member, you’re saving on your personal healthcare, prescription medications, pet care and more. Below is information pertaining to your benefits included in your membership, with information regarding access to them. You may also download your membership handbook, or call member services at 877-643-6586 during the hours of 9:00am-6:30pm EST Monday – Thursday, and 10:00am-3:00pm on Friday.


We have great news about your telemedicine benefit! Starting November 1, 2014, the InteractiveMD telemedicine system will be introducing exciting new changes that will make it easier than ever to consult with a doctor.

To access this benefit, please call 1-888-886-7909 or visit

Prescription Expense Assistance (Rx Advocacy)

Due to the ever increasing rise in prescription costs, iCan has set up a Prescription Expense Assistance Department that works to reduce the costs of your medications. Most Americans are not familiar with the help that is available regarding brand name and generic medication assistance. Our staff at iCan is well equipped and educated in researching programs to assist in these types of situations. We will not only save you the time and energy, but will search high and low to find your medications for a fraction of what you are currently paying.

Please complete and send in the required Prescription Assistance Form.


You get access to thousands of discounts and special deals nationwide and in your backyard, that give you significant savings on things that you do every day, including: dining, travel, hotels, car rental, events & attractions, condominium vacations, flowers, worldwide shopping, family recreation, golf, movies, dry cleaning, oil changes… and much more.

Click Here to access your entertainment benefits.

Licensed Clinical Counseling

iCan has chosen LifeEvents™ to provide you and your family members with access to behavioral health experts anytime – 24 hours a day, 365 days a year. Licensed clinical staff is available to give you help on the phone for any problems or stresses that may pop up, including issues related to: marriage, parenting, children, alcohol or drug abuse, legal or financial difficulties, eldercare, or other emotional/personal challenges or stresses. All calls are answered directly by licensed clinical staff and all services are handled with complete confidentiality. Each covered individual and eligible family member is entitled to unlimited telephonic counseling per episode.

Please call 1-888-866-7938 and have your subscriber number ready.

Identity Theft Protection

Identity theft protection is a combination of three powerful services:

  1. IDENTITY THEFT MONITORING – Keeps track of the activity associated with your identity across multiple data sources in order to detect the type of fraudulent activity that takes place prior to the theft of any individual’s identity.
  2. IDENTITY THEFT RESOLUTION – If a subscriber discovers that they or a covered dependent are a victim of ID Theft, they will have peace of mind knowing that there are ID Theft specialists who treat every Identify Theft as an emergency and are always prepared to help them when they need it.
  3. IDENTITY THEFT INSURANCE (not available in NY) – Subscribers receive up to $25,000 worth of insurance coverage underwritten by a nationally recognized insurance carrier with an ‘A’ or better AM Best Rating

Call 1-888-886-7920 to access your Identity Theft Protection benefit. Reference policy #916304 and please have your subscriber number ready.

Legal Care Solutions

Receive the most comprehensive discount legal care solution for individuals and their eligible family members. Includes certain free legal services from a proprietary network of plan attorneys in all 50 states, and significant discounts on other legal services.

To access your Legal Care Solutions benefit, please call 1-888-866-7938 weekdays from 9:00am-5:30pm EST and have your subscriber number available.

Pet Care Savings

Covers all of the pets in the member’s household and includes 10-30% off pet supplies and 25% off medical services from participating network suppliers and veterinarians, plus free 24/7 Pet Assistance Locator Service (PALS Tags).

To access your Pet Care Savings benefit, simply show your card at participating retails. Visit to create your account online.

Roadside Assistance

  • 24-Hour Toll-Free Dispatch Service
  • Lock-Out Benefit
  • Vehicle Theft Reward
  • Trip Interruption
  • Hit-And-Run Reward
  • Reimbursement Legal Defense
  • Personalized Trip-Plan Service

Call 1-888-866-7908 to use your Roadside benefit. Please have your subscriber number available.

Technical Support

Access to certified, licensed technicians that can solve technical challenges large or small including software installation, operating system issues, PC maintenance, virus and spyware issues, smart phone applications, drivers, printers, scanners, Internet, E-mail, and much, much more. All members receive 1 hour of free service each month. Members can purchase additional service at the cost of $0.99 per minute.

To access your Technical Support benefit, call 1-888-881-9546 and have your subscriber number available.